NOL Card Balance check online in 2024

As an integral part of the transportation infrastructure in the United Arab Emirates (UAE), particularly in the global hub of Dubai, the NOL card simplifies travel and payment across various transportation modes. This smart card, managed by the Roads and Transport Authority (RTA), allows users to pay for bus, taxi, metro, and parking meter charges. Given the importance of managing one's NOL card balance for smooth and seamless travel, this article provides a step-by-step guide to checking your NOL card balance online, along with answers to frequently asked questions.

Index of contents

Understanding the NOL Card

Before proceeding with the balance checking process, it is important to understand what the NOL card is. The NOL card is a smart card issued by the RTA to facilitate convenient payments for various forms of public transport in the city. There are different types of NOL cards, such as the Red Ticket, Silver Card, Gold Card, and Blue Card, each offering distinct features and benefits.

Step-by-Step Guide to Checking NOL Card Balance Online Website

The process to check the NOL card balance online is straightforward and easy. Here are the steps to do it:

  1. Visit the RTA Website Open your web browser and navigate to the official RTA website: The website offers a host of RTA-related services, including NOL card management.
  2. Go to the Public Transport Services Section On the homepage, you'll find various service categories offered by RTA. Click on the 'Public Transport' section:
  3. Select NOL Once you're in the Public Transport section, you'll see various service options. Click on 'Check nol Balance'.
  4. Enter NOL Card Details You'll then be asked to enter your NOL card number. This is the 10-digit number located on the back of your card. After inputting the number, click 'Check'.
  5. View Your Balance After you've entered your card number and clicked 'Check', your NOL card balance will be displayed on the screen. You can also see other information such as the card's expiry date and any pending transactions.

Nol Card Balance Check with Number via SMS

If you're without internet access or other alternatives, you can determine your RTA metro Card balance by sending an SMS. This approach also provides insights into your last 10 transactions. Keep in mind, usual text message fees could be incurred.

  1. Register your nol ID with your mobile number. For this send your nol card tag ID to 511 via SMS
  2. When registered, you can send the text "BAL" or "balance" to 511. It will show you Card Balance and history.

Nol Card Balance Check at metro stations

If you lack internet or a mobile device, you can check your RTA balance at vending machines situated at metro stations across Dubai. These machines, distinguishable by their striking blue and silver colors, are often found near ticket counters or entry gates.

To determine your nol balance using a metro station machine, adhere to these instructions:

  1. Find a vending machine within the metro station.
  2. Insert your nol Card into the designated slot.
  3. Choose the “Check Balance” function.
  4. Give the machine a moment to retrieve the information.
  5. Your balance will appear on the display.

If you face challenges with the machine or can't find one, approach the station's staff. Hand over your nol Card or its ID, and they can swiftly give you the balance and further card specifics.

Nol Card Balance Check at metro stations at Merchant Shops

If there's a certified merchant store nearby, you can use that to check your balance. Make sure you approach a legitimate Nol Card merchant for this service.

To determine your nol card balance at a merchant's store, here's what to do:

  1. Find the nearest approved nol Card merchant store.
  2. Approach the store owner and present your nol Card or nol tag ID.
  3. Request the owner to verify your nol Card balance.
  4. Allow a moment for the merchant to retrieve the information.
  5. The store owner will either show you the balance on a screen or inform you verbally.


1. What other methods can I use to check my NOL card balance?

Apart from the online method, you can check your NOL card balance via the RTA's Dubai Drive app, available on both iOS and Android. Also, there are balance-checking machines located at all metro stations and some bus stops.

2. Can I check my NOL card balance if I don’t have an internet connection?

Yes, you can check your NOL card balance using the balance-checking machines located at all metro stations and some bus stops. These machines allow you to check your balance even without internet access.

3. How can I top up my NOL card balance?

You can top up your NOL card at any ticket office or ticket vending machine at metro stations, bus stations, and authorized sales agents. Additionally, you can top up your balance online via the RTA website or the RTA Dubai Drive app.

4. What if I forget my NOL card number?

If you lose or forget your NOL card number, you'll need to get a replacement card. It's essential to keep your card number safe and confidential as it's unique to your card and is necessary for most transactions.


Checking your NOL card balance online in the UAE is a straightforward and user-friendly process. The RTA's online platform has been designed to facilitate easy management of NOL cards. By regularly keeping an eye on your balance, you ensure uninterrupted commutes through the vibrant cities of the UAE.


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