How To Deactivate Du Daily Data Package 2 AED?

In the modern era, mobile data packages are a necessity for many individuals. Being able to access the internet anywhere and at any time is the lifeblood of today's digital world. One of the many service providers is Du, a leading telecommunication company in the UAE, which offers a variety of plans and packages for its subscribers, including the Daily Data Package for just 2 AED. However, there may come a time when you no longer need this service and wish to deactivate it. In this article, we'll walk you through the process of deactivating the Du Daily Data Package 2 AED and provide some essential points to remember.

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How to Deactivate Du Daily Data Package 2 AED?

Deactivating the Du Daily Data Package 2 AED is straightforward, and there are a few methods you can use:

Deactivation via USSD Code

One of the most common ways to deactivate the daily data package is through the use of USSD codes.

  1. Dial *135*6# from your Du number.
  2. Upon dialing the USSD code, you will receive a list of all your active services.
  3. Locate the Daily Data Package 2 AED and follow the prompts to deactivate it.

Other USSD codes

You can also use USSD codes *135*5# or *135*7# to unsubscribe.

Deactivation via SMS

Others methods is through SMS.

  • Compose a new message and type 'STOP DATA', send it to 1355
  • Compose a new message and type 'CDP2', send it to 1012
  • Compose a new message and type 'QUITDO', send it to 5050
  • You will receive a confirmation message once the deactivation process has been successful.

Deactivating via WhatsApp

Du affords its users multiple accessible alternatives to terminate a package or bundle that they no longer need. One such method is by contacting Du's dedicated WhatsApp number, 0582428268.

This method provides a swift and simple route to cancelling a bundle, helping customers to capably oversee their subscriptions and evade unwarranted fees.

By adhering to these guidelines, you can effortlessly discontinue the Du daily data bundle, which comes at a price of 2 AED and includes 60 MB of data.

Deactivation via Customer Service

For users who prefer human assistance or face difficulties with the USSD or SMS methods, they can always opt to call the Du customer service line.

  1. Dial 155 from your Du number or +971 55 5678 155 if you are calling from a different network or from abroad.
  2. Follow the voice prompts and navigate to the 'Deactivate Services' option.
  3. Request the customer service representative to deactivate the Daily Data Package 2 AED for you.

Remember, you may be asked for verification details such as your name, phone number, or Emirates ID.

 

Things You Need to Know

While deactivating the Daily Data Package 2 AED, keep the following points in mind:

  • The package is valid until midnight of the day it's activated. If you deactivate the service after midnight, you may be charged for the next day.
  • Deactivation requests are typically processed immediately, but it can sometimes take up to 24 hours.
  • Ensure you receive a confirmation message of deactivation to avoid any additional charges.
  • If you are using the package while traveling, roaming charges may apply even after you have deactivated the package. To avoid this, consider turning off data roaming or getting a specific roaming package.
  • Always cross-verify with your balance to ensure that the deactivation was successful. If you notice any discrepancies, contact Du's customer service.

 

Frequently Asked Questions

1. How long does it take to deactivate the Du Daily Data Package 2 AED? A: Typically, deactivation is immediate. However, in some instances, it can take up to 24 hours.

2. Will I be refunded if I deactivate the Du Daily Data Package 2 AED before the end of the day? A: No, Du does not provide refunds for any unused data or partial day usage.

3. Can I reactivate the Du Daily Data Package 2 AED once I've deactivated it? A: Yes, you can reactivate the package at any time by following the activation process again.

4. What will happen if I don't deactivate my Du Daily Data Package 2 AED? A: The package will auto-renew every day until you deactivate it or your balance is insufficient to cover the cost.

5. Can I deactivate my data package while abroad? A: Yes, you can deactivate your data package while you're abroad. However, roaming charges may apply, depending on your plan and location.

6. What if I don’t receive a confirmation message after deactivation? A: If you don’t receive a confirmation message, reach out to Du customer service by dialing 155 for assistance.

7. Can I deactivate my package via the Du mobile app? A: Yes, the Du mobile app provides an option to manage your subscriptions, including deactivation.

8. Is it possible to deactivate the package via the WhatsApp number? A: Yes, you can reach out to Du's WhatsApp number, 0582428268, and request to deactivate the package.

9. What other data packages does Du offer? A: Du offers a variety of data packages to cater to different needs, including weekly and monthly packages. Visit Du's official website or app for more information.

10. Do I need to have a minimum balance to deactivate the Du Daily Data Package 2 AED? A: No, you don't need to have a minimum balance to deactivate the package.

 

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